Client quotes

“enlightenHR has helped us remap our HR strategy. I was concerned that by going through the outsourcing route we would not obtain the service levels needed to move the business forward, but I’m pleased to say this has never been the case. From the start of the relationship, enlighten aimed to understand our business and have tailored a service to meet our needs. The relationship has added significant value to IVS Ltd and we have found their approach and associates very professional, the HR expertise they bring to our company is first class.”

Steve Jones, Managing Director, IVS Ltd

“Pentagon Play has found the advice and support invaluable as our company has grown and taken on more new people. At the heart of the matter, Pentagon Play is all about people. They are the thing that makes us different from our competitors and creating a great place to work ‘with’ not for is important to us. Having great HR advice online and on tap is vital. It starts with information on how to recruit before moving on to how to induct and then train people as well as, then, advice on monitoring, motivating and managing people, as they develop new skills and experiences. enlightenHR provides this support seamlessly – in a way, these are the easier bits to do! Where enlightenHR comes into its own, however – and where we’ve had the greatest support and advice – is when things have got tricky. When people haven’t quite worked out the way we all hoped and we’ve been looking for expert guidance on what to do when X does Y etc. It’s at these times that a friendly, supportive counsel has been most welcome. I can thoroughly recommend enlightenHR in providing this.”

Sam Flatman, Director and Co-Owner, Pentagon Play

“I have called on Alison’s services many times to help with HR issues. Every time I have found Alison to be both helpful and informative. She has talked me through the various processes and helped at every stage. Her knowledge is second to none which gives me the confidence to proceed. The support is invaluable and is a service that we could not and would not do without. Thank you!”

Emma Hinton, The Park Centre

“When it comes to HR there are loads of commentators that talk a good game, but Julie from enlightenHR really helps you make things happen. They have enabled me, coached me and given me the confidence as a manager. Would highly recommend.”

Clarke Elliott, Salon Manager, Samantha Cusick London

“I’ve been working with Alison at enlightenHR for a while now, and was recommended her services by a friend and colleague who was also a client. Alison has supported us in enhancing our policies and other HR documents. She’s also supported some really highly sensitive and complex Employee Relation matters offering advice, insight and real peace of mind.

Alison’s style suits our business down to the ground – she’s responsive and available. Her approach to advice is pragmatic and straight talking – she gets us and understands our values and culture. Her advice is a perfect blend of best practice and commerciality – just what you need as a growing SME.

On a personal level I find Alison really great to work with – she humorous and authentic. I trust her and know she will deliver when we need it.”

Alexandra Thompson, Head of People & Culture, Harvey Water Softeners

“Our experience with enlightenHR has been an extremely positive one. Our relationship started with our organisation requesting assistance with a very difficult employment issue. Throughout Alison provided timely, relevant, and practical advice on how to proceed with the issue in hand. She provided excellent support, which included briefings before specific proceedings, documentation, giving us examples to support decisions, as well as guidance to trustees and employees.

enlightenHR, who not only delivered an excellent service to us, is local and right on our doorstep. The Charity provides a professional quality services to children and families, so we are committed to building links with the local community and it is important to us that we have relationships with local businesses wherever we can. If at the same time you can enjoy and benefit from a personal and personable relationship that is a bonus and with Alison at enlightenHR there is a genuine empathy in the approach with the ability and expertise to keep things professional. If you are looking for a friendly, local, highly knowledgeable, motivated professional and personalised approach to HR related issues, then Alison at enlightenHR is excellent to work with, and as Chair of Play Torbay, I unhesitatingly recommend her for her support, prompt response, and total availability when needed.”

Barry Cole, Chair, Play Torbay

“Working alongside Alison was a great place to be. Knowledgeable, supportive and insightful, enlightenHR is an exceptional HR practice.”

Simon Williams, Regional Operations Director, UNITE Group plc

“Alison is highly experienced and capable, with an exceptional knowledge of HR legislation – but more importantly, can apply these to real world environments in a practical and measured way. I have also worked with Alison to create a learning and improvement culture within departments, as well as drawing on her experience of competency based selection and people development planning. Alison is my source of HR and employment wisdom and I am very happy with more than eight years of working together.”

Mark Gould-Coates, CTO, The UNITE Group plc

“enlightenHR provide support to me and my other board members on a range of people issues. We treat Alison as our non-exec HR Director; the value of her expertise, guidance and input has been worth far more to us than the relatively small cost involved and has supported the people side of our business growth, complementing our expertise as providers of security solutions and allowed me to keep a helicopter view of the business strategy as a whole.”

Andrew Natt, Managing Director, Securitas Mobile

“I have, over the past few years, had reason to use Alison Benney’s professional expertise to resolve a number of staff related issues and have found her ability and professionalism excellent. In particular, I very much value having had an expert whom you know on the end of the phone or email whenever I’ve had a query. When required, I have benefitted from face to face support from Alison who was particularly good when we had a confrontation with the staff member concerned with their legal representative. Alison offers a very personal HR service, with prompt responses, which I can assure you is everything when feeling stressed about a work related situation. I cannot recommend her highly enough.”

Simon Costain, The Gait and Posture Centre

“I have found Alison and enlightenHR an invaluable service to support my business, help and advice is always there in an instant. It has given me the flexibility to have as much HR support as I need at a greater level that I could possible employ at. Alison assistance in recruiting has allowed me to find the right person for my vacancies which is essential to my business. Being a dentist and business owner means my HR training is virtually non existent. Having Alison just at the end of the phone or face to face when ever I need the extra help has given me a great reassurance.”

Emma Butterworth, Emmajdental

“I first engaged with enlightenHR when I was setting up the Cherry Tree Veterinary Practice and they drafted employment contracts and policies for me. Since then I have found it invaluable to be able to drop them an email or give them a ring and have them respond straight back. It is a weight off my mind that I do not have to worry about getting the employee relations piece right by myself, I always have enlightenHR to turn to.”

Clare Hamilton, Cherry Tree Veterinary Practice

“People are at the heart of Mojn’s business and Alison has been key to ensuring that we build a sensible, understandable and fair structure across 3 countries. Alison’s experience, good humour and persistence is greatly appreciated.”

Matt Topham, Mojn

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