Client stories – Bristol Hotel Group

Requirement

Having been established for a number of years, The Bristol Hotel Group recognised that it’s documentation relating to people management was out of date and asked enlightenHR to review and rewrite where necessary.

Solution

enlightenHR met with the management team and reviewed current documentation, rewriting contracts, handbook and other documents to bring them up to date both in terms of the way the business now operates and legal compliance. enlightenHR now provides ongoing support on employee relations matters.

“enlightenHR is always there, at the end of the phone, whenever we need high quality, pragmatic advice on employee relations matters. Our managers feel confident to deal with issues as a result of the advice and coaching they receive from an advisor who really understands our business. I have recommended enlightenHR on many occasions and always had good reports of their work”

David Ransome, Managing Director, The Bristol Hotel Group

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