In newly published guidance ACAS takes its first in-depth look at the issues surrounding job references. It is a comprehensive guide tailored specifically to employers, but with much information for employees as well. Of particular usefulness may be the information on the tricky issue of giving a bad reference, but there is much more dealt with than that.
The guide covers what information must be included in a reference, whether an employer is required to provide one, and whether an employer may give a bad one. In addition, there is a variety of supporting information detailing many of the problems that may be encountered.
Did you know, for example, that a reference from a current employer may only be sought with the applicant’s permission? Do you know what basic facts you should include in a reference if you are asked to write one, and on what you should give comment? If you are a potential employer and you have reason to suspect that a reference received may be inaccurate, do you know what to do? What if you are keen to hire someone but their current employer will not provide a reference? Do you know what legal action you might be opening yourself to if you write an inaccurate reference?
The answers to all of these questions and many more will be found in what is sure to become an essential guide for businesses large and small.
Have a question about job references? Contact Alison via email for more information.